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Returns Policy
We only accept returns for faulty or incorrect items. Notify us within 5 days of receiving your order to qualify for a return or exchange.
Important Details:
•Items must be unused.
•We cover return shipping for faulty/incorrect items.
• Refunds or exchanges are processed within 7 business days of receiving the item.
Please note: No returns for change of mind!
Questions? Reach out to us at
zyliauk.info@gmail.com or DM us. We're here to help!
Contact hours
To better serve you and manage our time efficiently, we have updated our DM response hours. Please note that we will be available to reply to your messages and inquiries during the following times:
Monday to Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 1:00 PM
We appreciate your understanding and patience.
Outside of these hours, we will get back to your inquiries as soon as possible during the next business day.
Thank you for your continued support!
Questions? Reach out to us at
zyliauk.info@gmail.com or DM us. We're here to help!