Refund policy

Returns Policy
We want you to be happy with your order, but if something isn’t right, here’s what you need to know:

We Only Accept Returns for Faulty or Incorrect Items.
    •    You must notify us within 5 days of receiving your order.
    •    Items must be unused and in original condition.
    •    We do not offer exchanges, unless the item is faulty or incorrect.

How to Start a Return
    1    Email us at zyliauk.info@gmail.com with your order number and clear photos of the issue.
    2    Once approved, we’ll provide return instructions.
    3    We’ll cover return shipping only for faulty or incorrect items.

Refunds
    •    Refunds are processed within 7 business days of receiving your return.
    •    We’ll refund the cost of the item(s) only — shipping costs are non-refundable.

Please Note
    •    We do not accept returns or exchanges for:
    ◦    Change of mind
    ◦    Incorrect sizing (please refer to our size guide before ordering)
    ◦    Sale or clearance items